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Frequently Asked Questions

Find answers to common questions about EventMann.

General

EventMann is an all-in-one event management and ticketing platform. Organizers can create events, sell tickets, manage check-ins, and track analytics — while attendees enjoy a seamless booking experience.
Yes! Creating an account and browsing events is completely free. Organizers can choose from various pricing plans depending on their needs. We also offer a free tier for small events.
EventMann is available worldwide. Organizers can set their event currency, and we support payments through Stripe Connect.

Tickets & Bookings

Browse events, select the tickets you want, and proceed to checkout. You can pay with credit card or other supported payment methods. Your tickets will be sent to your email and available in your dashboard.
Refund policies are set by each event organizer. You can request a refund through your booking details page. The organizer will review and process eligible refund requests.
Yes, if the organizer has enabled ticket transfers for the event. You can transfer tickets from your booking details page by entering the recipient's email address.

For Organizers

Sign up as an organizer, then use the event creation wizard to set up your event. You can configure ticket types, pricing, venue details, and more. Your event will be live once you publish it.
Platform fees depend on your pricing plan. We offer transparent pricing with no hidden costs. Commission rates range from 2-5% depending on your plan. Visit our pricing page for full details.
Payments go directly to your Stripe account via Stripe Connect. Stripe handles payouts to your bank account automatically — typically within 2 business days. You can track all transactions in your Stripe dashboard.

Payments & Refunds

We support credit/debit cards (Visa, Mastercard, Amex) and various local payment methods through Stripe Connect.
Absolutely. We never store your card details on our servers. All payments are processed through PCI-DSS compliant payment gateways with SSL encryption.

Still have questions?

Our support team is ready to help you with anything not covered here.

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