Communication with Organizers

Clear, professional communication with event organisers is essential for successful vendor partnerships. EventMann provides a built-in messaging system that keeps all your conversations organised by event, making it easy to reference details and maintain a record of agreements.

Using the Messaging System

1. Access messages — click "Messages" in your vendor sidebar to see all conversations, grouped by event.
2. Start a conversation — from any active contract or event request, click "Message Organizer" to open a direct thread.
3. Attach files — use the attachment button to share documents, photos, or quotes (max 10 MB per file).
4. View history — all messages are permanently stored and searchable. Scroll up to review past exchanges at any time.

Notifications

Stay on top of organiser messages with EventMann's notification system:

• Email alerts — receive an email for every new message (configurable in settings)
• Dashboard badge — unread message count is shown in the sidebar
• Browser notifications — enable push notifications for real-time alerts

Professional Communication Tips

• Respond within 24 hours — even if just to acknowledge receipt
• Be specific and concise — reference event names, dates, and contract numbers
• Confirm verbal agreements in writing through the messaging system
• Maintain a polite, professional tone even when resolving disagreements
• Use the platform messaging (not personal email) so all communication is documented